Privacy Policy

Last updated: September 17, 2026

iCore Digital Business Limited ("iCore Digital," "we," "us," or "our") operates the website icore.digital and the iCore Digital Android application (together, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Services, including domain name search and registration, web hosting, and related business infrastructure products.

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information you provide directly

• Account details: name, email address, phone number, and password when you register an account
• Billing details: billing name, address, and business information required to process domain registrations or hosting orders
• Domain registration information (WHOIS data) required by domain registries, such as registrant name, organization, address, email, and phone number
• Support communications: information you provide when you contact us for help

1.2 Payment information

Payments on our Services are processed by Paystack, a third-party payment processor. We do not store your full card number, CVV, or banking credentials on our own servers. When you make a payment, Paystack collects and processes your payment details directly, subject to Paystack's own privacy policy and terms. We receive confirmation of successful transactions, a transaction reference, and limited billing metadata (such as the amount paid and payment status) needed to fulfil your order.

1.3 Information collected automatically

• Log data: IP address, browser type, device type, pages visited, and timestamps
• Cookies and similar tracking technologies used to keep you logged in, remember preferences, and understand how our Services are used
• App-specific data: if you use our Android application, we may receive device identifiers and diagnostic data necessary for the app to function correctly (delivered via the Trusted Web Activity/Android framework)

2. How We Use Your Information

• To provide, operate, and maintain domain registration, hosting, and related services
• To process payments and send order confirmations, invoices, and renewal reminders
• To register domains on your behalf with the relevant domain registry, which may require submitting your WHOIS information
• To communicate with you about your account, support requests, or service updates
• To detect, prevent, and address fraud, abuse, or security issues
• To comply with legal obligations, including those imposed by domain registries and applicable law
• To improve our website and app based on usage patterns

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Domain registries and registrars — WHOIS information is required by ICANN and domain registry rules and may be publicly accessible unless WHOIS privacy protection is purchased or automatically applied
• Paystack — for processing payments, as described above
• Hosting infrastructure providers — servers and data centers used to deliver hosting services
• Service providers — vendors who help us operate our business (e.g., email delivery, customer support tools), bound by confidentiality obligations
• Legal authorities — where required by law, court order, or to protect our rights, users, or the public

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations (including domain registry record-keeping requirements), resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have rights under applicable data protection law (including Nigeria's Data Protection Act / NDPR) to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal or contractual retention requirements
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Third-Party Links

Our Services may contain links to third-party websites (such as Paystack's payment pages or domain registry lookup tools). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of our Services after changes take effect constitutes acceptance of the revised policy.

10. Contact Us